Informativa sulle spedizioni

1. Order Processing
Orders are prepared within 2–3 business days (Mon–Fri, excluding holidays). When your parcel ships, you’ll receive a confirmation email with tracking.

2. Where We Ship (Current Coverage)
United States, Canada (ship-from location: United States).
Delivery time = Processing time (2–3 business days) + Transit time (3–7 business days).
Estimated total delivery window: 5–10 business days.

3. Shipping Rates & Free-Shipping Threshold (USD; per order value)
Minimum order value for shipping: $20.00

Shipping Rates & Free-Shipping Threshold

Country	Est. Transit (Business Days)	$20.00–$89.99	$90.00+
United States	3–7	$7.99	FREE
Canada	3–7	$7.99	FREE

Notes: Remote/extended-area addresses may require extra time. Delivery windows can be affected by weather, customs, and carrier workload.

4. Tracking
All orders include tracking. Use the tracking number on the carrier’s website for the latest status.

5. Address Issues & Delivery Attempts
If an order is returned due to an incorrect/insufficient address, refusal, or failed delivery attempts, the buyer is responsible for reshipping costs. Please double-check your shipping details at checkout.

6. Taxes, Duties & Import Fees
United States: Local sales tax (if applicable) is collected at checkout; no import duties for domestic deliveries.
Canada: Customs duties/VAT may apply and are assessed by local customs; the recipient is responsible for these fees.

7. Delays, Loss, or Damage
If your package appears severely delayed, lost, or damaged, contact us within 7 days of the last scan or delivery date. We’ll work with the carrier to investigate and assist with a solution.

8. Split Shipments
To ship efficiently, items in the same order may be sent in separate parcels with different tracking numbers (you’ll receive tracking for each parcel).

9. Need Help?
Email: support@jiffdiff.com
Live Chat: Mon–Fri, 9:00–18:00 (UTC+8)